Customer Data Management
Customer Relationship Management (CRM)
…because you know your clients.
Customer care is a critical part of your business. As result of advanced communication technologies and channels, along with an increased focus on customer care, companies concentrate their entire business activities on customer relationships.*) The necessary data management is made possible by CRM systems.
We can support you in the following tasks:
- Optimizing processes with IT and/or organizational measuresoptimization with IT and/or organizational measures
- Ensure that the know-how of your customers remains in the company
- Integration into existing processes – with an added value for both the company and for the salespeople
- Simplification of selection and integration of existing addresses into marketing activities
- Structuring of required customer data and integration with other systems