Sitzungstisch ohne Text

Customer Data Management
Customer Relationship Management (CRM)

…because you know your clients.

Customer care is a critical part of your business. As result of advanced communication technologies and channels, along with an increased focus on customer care, companies concentrate their entire business activities on customer relationships.*) The necessary data management is made possible by CRM systems.

We can support you in the following tasks:

  • Optimizing processes with IT and/or organizational measuresoptimization with IT and/or organizational measures
  • Ensure that the know-how of your customers remains in the company
  • Integration into existing processes – with an added value for both the company and for the salespeople
  • Simplification of selection and integration of existing addresses into marketing activities
  • Structuring of required customer data and integration with other systems